It was 2015 and the market was teeming with all manner of support systems which could have been useful to Swedavia AT within one specific area or another. However, Swedavia AT were on the lookout for a system that could help them meet requirements across various departments. They were keen to address the needs of three departments in particular:

• Sales, which wanted the facility to produce reports at customer level
• Products, which wanted to obtain reports for various product areas
• Internal Sales and Support, which both supported the Sales department and dealt with all error reports

In other words, there was a very diverse range of needs to be met. Swedavia AT found the solution they were looking for in the form of ProOpti’s TOM-solution Pro (Technology Optimization Management).