A recent VMware report found that 69% of IT decision makers see their responsibility “slipping away.” This result proves to be an interesting area to discuss, in terms of how the growth of IT services on offer, and thus the transformed buying/usage process, has altered the IT landscape for most companies.

In this white paper, whilst highlighting what to be wary of with the decentralization of IT services, we will look at the opportunities on offer for the IT department and the wider company via this combination of IT decentralization, measurable data, and clear reporting systems.